Delivery Charges and Time
We offer free postage, within India. The books are generally shipped within a day of receiving payment, and if there is a delay, we will let you know the status immediately.
We send books via regular post to customers within India. They should receive the book within fifteen working days.
Vakils, Feffer and Simons (VFS) does not cover delivery delays due to postal delays, customer unavailability or if the given address is not valid. To avoid error or delays in shipment you are requested to submit correct and complete details of your address followed by a pin code and landmark.
If you have keyed in the right information, have been available at the address, and have still not received the book(s), please get in touch with us at our email address (email@example.com). We will review your order.
Delivery of books internationally
VFS doesn't deliver items internationally. You are welcome to make your purchase through our website from anywhere in the world, but you'll have to ensure the Delivery Address is within India.
For any reason should you choose to cancel your order we have a liberal cancellation policy. Under this policy, cancellations will be considered if the request is made within 24 hours of placing an order. To cancel your order, please contact us at firstname.lastname@example.org your order number and request for cancellation, or call us on the following numbers: +91-22-24306780. In case your order is already shipped, we will not be able to accommodate the cancellation request.
Return and refund Policy:
In case of receipt of damaged or defective items or receipt of the wrong books, please report the same to at email@example.com within 8 working days of receiving your order. Please mention your order number (sent to you via email after ordering) and details of your request for a refund.
The request for refund will, however, be entertained only once the returned items have been checked.